User level: Level 1 (8 points)My Brother MFC7340 is no longer compatible since I added OSMacCatalina. My printer still works but not my scanner. I downloaded the drivers from the Brother's site but still not working.
Posted on Nov 29, 2019 1:46 PM
User level: Level 1 (8 points)Nov 30, 2019 12:44 PM in response to MrHoffman
Thank you, I tried the macOS Image Capture and was able to scan my document.
User level: Level 10 (218,444 points)Nov 29, 2019 2:30 PM in response to bhbv
If all else fails re scanning give VueScan a try. It will run in demo mode so you can see if it will suit you needs before purchasing.
User level: Level 10 (169,253 points)Nov 29, 2019 2:05 PM in response to bhbv
So this is a USB-connected Brother MFC-7340, with the following drivers loaded, and there are issues scanning?
https://support.brother.com/g/s/id/os/macintosh.html
If you’ve tried the macOS Image Capture app, and have followed the troubleshooting tips, and have tried removing and re-adding the scanner, and have rebooted, and are still having problems? If so, then check with Brother support, as this is intended to work.
Originally posted at discussions.apple.com/thread/250901050