Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

babs4help

Level 1 (4 points)

429 Too Many Requests

I got an error message when trying to complete a software update. what does support.apple.com/iphone/restore mean on my phone with a black screen and an iTunes logo with an arrow?

Posted on Nov 30, 2019 4:59 PM

1 reply

kb1951

Level 10 (126,747 points)

Nov 30, 2019 5:09 PM in response to babs4help

Start here: https://support.apple.com/en-us/HT203122

Originally posted at discussions.apple.com/thread/250904245