User level: Level 1 (4 points)I cancelled the subscription the day before the billing date, but Apple still charged for it. I couldn't find it in the purchase history, so that I couldn't request a refund. Paid using AutoPay via UPI. The UPI status is Success, and it was deposited into the Apple account.
Posted on Sep 16, 2026 6:45 AM
User level: Level 10 (93,009 points)Sep 16, 2026 7:42 AM in response to Rathieshr
Did you follow the steps mentioned in this related article, to request a refund from Apple?
Request a refund for apps or content that you bought from Apple - Apple Support
If you can't find the subscription in the list of your purchases, did you subscribe directly to the developer of the app as explained in this article?
How to contact an app developer - Apple Support
User level: Level 10 (97,882 points)Sep 20, 2026 1:43 AM in response to Rathieshr
Welcome and thank you for reaching out. 🤗
You’re likely still being charged because the subscription wasn’t fully canceled before the next billing cycle.
To resolve this, go to Settings, [your name], select Subscriptions and confirm that your subscription is canceled.
Then, visit reportaproblem.apple.com, sign in, find the charge and request a refund explaining why you canceled the subscription.
If you need more help, contact Apple Support directly.
Good Luck! 👋🏼😉
Smiliñ 😎 Brian
User level: Level 1 (4 points)Sep 20, 2026 1:20 AM in response to Ingo2711
I followed the steps, but i could find the selection in transaction history so i couldn't proceed further. Also i have subscribed through apple app store. Couldn find in the sense i could find the subscription in purchase history. I could see the subscription in subscription list as expired.
Originally posted at discussions.apple.com/thread/256358174