Hello, I need help with two charges showing as unpaid on my Apple account.
1. AI Hair Style & Color Changer – ₪49.90
I already cancelled this subscription, and it ended on September 2, 2026. I do not want this subscription anymore, so I would like to ask if this charge can be cancelled or removed from my outstanding balance.
2. ChatGPT Plus – ₪69.90
I already paid for my ChatGPT Plus subscription, and the ₪69.90 payment was already deducted from my bank account. However, Apple is showing this amount again as unpaid. Please check the payment because I do not want to be charged twice.
Could you please check both charges and help me resolve the outstanding balance? I can provide proof from my bank account showing that the ChatGPT Plus payment was already deducted.
Thank you.
