Help me with this App Store issue

OK, here’s my issue. I keep getting charges from Roblox every single time I try to download an app for update. They say it’s aa app for update. They say it’s an billing issue so I paid the $215 and then it pops up again so I have to pay another $215 and so on I talked to Apple support they tell me that just keep paying the $$215 can somebody help me?

Posted on Sep 17, 2026 8:03 AM

1 reply

Mac Jim ID

Level 10 (105,996 points)

Sep 17, 2026 8:14 AM in response to Greghotboy

When you have Pending purchases that have not been paid, they will continue to attempt to complete that transaction that was already approved.

View your Purchase History using the steps under "See your purchase history on your device" and you may need to adjust the filters to view all transactions if yours is showing "Last 90 Days" and "Paid" like in the example screenshot on that page. Any amount showing Pending or in Red have not been paid and you will need to pay those charges before you are allowed to use the App Store for any reason, including App Updates.

View your purchase history for the App Store and other Apple media services - Apple Support