User level: Level 1 (4 points)hello everyone,
i bought this macbook air last year from a local seller in lahore, pakistan. recently, i started experiencing some issues with the device, so i contacted apple support and provided them with the serial number.
the apple support advisor told me that the serial number has a status that concerned me, and i’m now trying to understand what this actually means
[Edited by Moderator]
Posted on Sep 18, 2026 8:08 PM
User level: Level 10 (238,530 points)Sep 19, 2026 1:07 PM in response to turaz_ansari
You purchased a stolen device.
Return it and get your money back if you can.
Apple is asking you for information regarding who you purchased it from so that they can trace the path of the device and determine exactly where and when it was stolen.
User level: Level 10 (169,253 points)Sep 18, 2026 8:13 PM in response to turaz_ansari
If that discussion was with Apple, then it seems you acquired a stolen Mac.
User level: Level 7 (20,243 points)Sep 19, 2026 12:29 PM in response to turaz_ansari
turaz_ansari wrote:
i bought this macbook air last year from a local seller in lahore, pakistan.
I think the key to understanding this is: who or what was this "local seller?"
Was it an Apple Store? An Apple Authorized Service Provider?
Or was it just a non-Apple seller, such as an individual or an independent store/shop?
Originally posted at discussions.apple.com/thread/256360191