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petro002
User level: Level 1 (4 points)

Changing of region

Hello! I am having an issue changing my Apple ID region. I have a remaining balance , which I cannot spend. Please help me zero out the balance so that I can change my region. Thank you.

Posted on Sep 20, 2026 12:57 AM

2 replies

Smilin-Brian
User level: Level 10 (97,882 points)

Sep 20, 2026 7:17 AM in response to petro002

Welcome and thank you for reaching out. 🤗


  1. Purchase something from the App Store at a cost greater than your balance. This is the quickest option.
  2. If you are unable to spend the remaining balance, then contact Apple Support to request a reset of your account balance to zero.
  3. If you need to change your region, then click ▶︎ Change Region for step-by-step instructions.


Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Katana-San
User level: Level 10 (124,115 points)

Sep 20, 2026 3:53 PM in response to petro002

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…


Contact Apple for support and service


Also if you are changing regions take a look through this article as well…


Change your Apple ID country or region - Apple Support


~Katana-San~

Originally posted at discussions.apple.com/thread/256361014