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Andy_R7
User level: Level 1 (4 points)

iPadOS 27.0 issues with Gallery, SSDs, and Files app

iPad OS 27.0

The OS that was supposed to improve the iPad experience has become a problem. There are currently three bugs affecting my workflow.


The first one involves photo editing in the Gallery. I usually make minor color adjustments or convert photos to black and white. However, after editing a photo and tapping “Save,” the iPad doesn’t recognize the edits in the Gallery. The photo appears as if it hasn’t been edited. When I tap “Edit” again, I can see the edited version, but the changes aren’t actually reflected in the Gallery.


The second problem concerns working with SSDs. I work with SSDs constantly, and now, when I open folders, I either don’t see the files and folders at all, or they appear in a random order, with many files simply missing. To get everything working again, I have to restart the iPad and reconnect the SSD.


The third issue occurs when I tap on an image in the Files app. The Preview app opens, but the image isn’t displayed. I have to tap the image a second time for it to appear.

Posted on Sep 20, 2026 12:53 PM

2 replies

LotusPilot
User level: Level 10 (334,506 points)

Sep 20, 2026 2:40 PM in response to Andy_R7

If your iPad is not operating as expected, try a forced-restart - as this will often clear an isolated or post-update software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.





If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assist with troubleshooting:

Genius Bar Reservation and Apple Support Options - Apple

WheelieNick
User level: Level 9 (74,110 points)

Sep 20, 2026 2:18 PM in response to Andy_R7

You can fix these iPadOS bugs by restarting your device, updating your software, and checking your storage connections.


If this is not working please give it as feedback to Apple using this Link

Product Feedback - Apple


Originally posted at discussions.apple.com/thread/256361422