User level: Level 1 (4 points)Some of my old iPhone videos are now showing as still photos and won’t play. Is there a way to recover the original videos from iCloud?
Posted on Sep 21, 2026 1:30 AM
User level: Level 7 (25,466 points)Sep 21, 2026 8:45 AM in response to no0ouf_alhammad
no0ouf_alhammad wrote: Some of my old iPhone videos are now showing as still photos and won’t play. Is there a way to recover the original videos from iCloud?
You didn't say if you are using iCloud Photos. If you are, have you looked at iCloud.com? You may be able to download a functioning video from there.
It would be best to download to a computer so that you have more options for playing.
It may be that upgrading your phone to iOS27 will allow it to play earlier video formats. That's what they say, anyway…
Originally posted at discussions.apple.com/thread/256361733