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Apple Watch exercise ring displays incorrect duration

my exercise ring does not display the same information as my iPhone. For example I did an outdoor walk today and closed it at 22 minutes. When I go to the activity ring it only shows 3 minutes. In my IPhone summary it shows 22 minutes.

1 reply

Try

Erase Apple Watch and settings

To erase your Apple Watch without unpairing it, follow these steps.

  1. Go to the Settings app on your Apple Watch.
  2. Tap General, then tap Reset.
  3. Tap Erase All Content and Settings, then enter your passcode.
  4. If you have an Apple Watch with cellular, choose to keep or remove your cellular plan.
    • Keep your plan if you want to pair your Apple Watch and iPhone again.
    • Remove your plan if you want to pair your Apple Watch with another iPhone or intend to cancel your cellular subscription. (Contact your carrier to cancel your subscription.)
  1. When the process finishes, set up your watch again. When asked, restore from a backup.

You can also go to the Apple Watch app on your iPhone, tap My Watch, tap General, tap Reset, then tap Erase Apple Watch Content and Settings.

Note: If you can’t access the Settings app on your Apple Watch because you’ve forgotten your passcode, you must reset it.