Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

New Redesigned Screen Time enablement problem

I tried to upgrade devices in my family sharing group to use the new redesigned Screen Time. I've seen Apple Support Article -Update your family devices to iOS 27, iPadOS 27, macOS 27, watchOS 27, and visionOS 27 - Apple Support. I am wondering some stuff. (Device model and operating system version in the family group provided at the end)


  1. Some of the devices in the Family Group can't be upgraded; can we use the new redesigned Screen Time?
  2. If yes, how do we enable it?
  3. Apple Support Article (that one shown before) said that I should see a special section in Family Sharing settings after upgrading to 27, however, I see nothing.


Child:

  • 2 iPhone SE (2nd generation) running iOS 27 (spare phones)
  • iPhone 12 running iOS 27
  • MacBook Air M5 running macOS 27 Golden Gate


Parent A:

  • iPhone 17 Pro running iOS 27
  • Mac Studio (Apple Silicon) running macOS 26 Tahoe
  • iPad Pro running an earlier iPadOS version (neither iPadOS 27 nor iPadOS 26) *Unable to upgrade to iPadOS 27


Parent B:

  • iPhone 16 running iOS 26
  • MacBook Pro (Intel Silicon) running macOS 15 Sequoia *Unable to upgrade to macOS 27 Golden Gate




1 reply

Addition:The region and language of devices are Taiwan and Chinese(Manderin - Taiwan)