User level: Level 1 (4 points)refund
Hello,
I purchased two iPhones through the website with the option to pick them up at the store. However, the store pickup location was closed due to security reasons in Barcelona. I have not collected my order, nor have I received any notification regarding a cancellation or a refund. I would like to know the status of my order.
Thank you.
Posted on Oct 27, 2026 2:56 PM
User level: Level 10 (105,996 points)Oct 27, 2026 2:59 PM in response to Omar_benali
You would need to contact Apple:
Contact Apple Support - Apple Support
This is just a Community forum where none of us users would have any access to your order information.
User level: Level 9 (64,078 points)Oct 27, 2026 3:00 PM in response to Omar_benali
Hi, this is not Apple Support. Apple and Apple Support do not participate in the communities here. They only moderate our posts to insure all user guidelines are followed in regard to content and user behavior. Your comments will not be reviewed by Apple.
Please contact support in your country or region for an update on your order.
Contact Apple Support - Apple Support
Originally posted at discussions.apple.com/thread/256384204