User level: Level 1 (4 points)my iPhone has refused to update and its showing me contact applecentre
What should I do to reuse my iPhone
[Re-Titled by Moderator]
Original Title: Failure to update
Posted on Oct 31, 2026 1:31 PM
User level: Level 10 (85,896 points)Nov 9, 2026 9:59 AM in response to mugambe256
A good place to start is by telling us what iPhone model you have and its current iOS version. We are other end users like you, not Apple, and cannot see what you have if you do not tell us up front.
We are seeing many reports that older devices not capable of running iOS 12 or iPadOS 12 are no longer capable of being reactivated. That is why details are important here.
Originally posted at discussions.apple.com/thread/256386629