I cannot get my billing back after being on hold of my account with Claude
liu122
User level: Level 1 (4 points)
User level: Level 1 (4 points)Being on hold with Claude
Posted on Nov 2, 2026 11:16 PM
1 reply
Ingo2711
User level: Level 10 (93,009 points)
User level: Level 10 (93,009 points)Nov 3, 2026 1:43 AM in response to liu122
Can you give us more details?
In case this is about having a pending payment for a subscription, all other downloads or purchases are not available, until you pay for the subscription.
After that you can try to request a refund, if you did not want to make this purchase. But not all requests are granted by Apple:
Request a refund for apps or content that you bought from Apple - Apple Support
Originally posted at discussions.apple.com/thread/256387970