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Unable to redeem free 3 months Apple TV+ offer on EE

I'm looking for a bit of help.


I've just moved my number to EE and i get 3 month free Apple TV with my subscription. I've already got an apple id for apple tv, thoughi don't actually have an active subscription. My account has my email address and phone number attached but i can't get the free 3 months to work.


Any ideas?


Thanks in advance

1 reply

Check the offer in your EE account and start redemption from EE’s activation link, then sign in with the Apple Account you want to use for Apple TV+. These promotions can have eligibility limits, including prior trials or offers on that account. If EE shows the offer as active but the link fails or says you are not eligible, EE will need to check the carrier offer.