Title: iPhone 17 Pro Max – Nearly 100 Photos Corrupted and Unrecognizable, Even in iCloud. Apple Has No Solution.
I have an iPhone 17 Pro Max, and approximately 60% of the photos in one of my albums have suddenly become completely unrecognizable.
Instead of showing the actual images, each photo now appears as a solid block of gradient colors. The original images are completely gone, and there is no way to identify what was in them.
I have lost nearly 100 photos because of this issue.
The exact same problem appears in iCloud Photos. The images are corrupted there as well, so downloading them from iCloud does not solve anything.
What makes this even stranger is that every single affected photo shows “Instagram” in its album information when I tap the “i” (Information) button. Apple Support has been unable to explain whether this is related to the problem.
I have contacted Apple Support multiple times. The representatives keep telling me they have never seen anything like this before and that they will escalate the case to Apple’s engineering team. However, I have received no answers, no explanation, and no solution.
Has anyone else experienced this issue?
- Why are my photos turning into unrecognizable blocks of gradient colors?
- Could this be related to Instagram?
- Why are the same images affected in iCloud?
- Is there any way to recover the original photos?
- Has anyone found a solution?
These photos are extremely important to me, and I desperately need to recover them.
I would really appreciate any help, suggestions, or information from anyone who has experienced something similar.