Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.
Deb-1
User level: Level 1 (5 points)

Cannot sign in to iTunes to make purchases

iTunes won't let me log in to make purchases. I put my user and password in and it just keeps kicking me back to the log in screen OR it says I don't have permission OR an unexpected error, such as error 1001. Where do I look for the problem??

Posted on Nov 8, 2026 10:36 AM

1 reply

xDJZak
User level: Level 1 (60 points)

Nov 8, 2026 4:26 PM in response to Deb-1

Ongoing issue with macOS 10.15 and older, Apple has yet to fix it. The only solution is to keep trying again and again until (eventually) it works, it’s super annoying but it’s the only way.

Originally posted at discussions.apple.com/thread/256390903