User level: Level 1 (4 points)My mom has passed and we want to activate her old Apple watch but we don't have her Apple ID or her password. I don't know how old the watch is but is at least 4 years old. What should we do?
Posted on Nov 8, 2026 11:02 AM
User level: Level 7 (20,243 points)Nov 8, 2026 11:08 AM in response to justasking19xx
Condolences, I am sorry this has happened to you. I think you have to contact Apple Support for help with this. There is no back door or trick to get past this that another user can provide in this forum as it is intended to protect the owner (your Mom, now deceased) from theft. You may need some proof of ownership or possibly a death certificate but Apple will explain what needs to be done.
Originally posted at discussions.apple.com/thread/256390918