How to zero out Apple ID balance to change region

To empty your balance, add an external payment method (e.g., a card) to buy an item (not a subscription) priced more than your balance. The difference owed will be billed to your card, leaving nothing in your account. Review:

- Payment types you can use —> https://support.apple.com/HT202631

- How to add a payment type —> https://support.apple.com/HT201266

Another way is to ask Apple to remove and retain the balance. The people responding here are Apple product customers like yourself and cannot do this for you.

- Click on the special empty-balance-request chat link at the bottom of this support article ➔ https://support.apple.com/119902#zerobalance

- General Apple support and service contact ➔ https://support.apple.com/106932 If live support options are available they will show near the bottom left. If numbers show as colored links, click on them for more options.

- With an iPhone, iPad, or Vision, you may be able to chat using the Apple Support App if it is available in your country ➔ https://apps.apple.com/app/apple-support/id1130498044

If you cannot contact Apple then the first method is the only way to empty your balance. If neither method works then you will have to create a new Apple Account when you are in the new country.

Additional changing-account-region support article ➔ https://support.apple.com/118283

Apple is not actively participating on this user to user support forums. Please https://support.apple.com/contact to let iTunes Store support staff zero out your balance for you.