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Fitness Tracking is greyed out and cannot be toggled

My Fitness Tracking is Grey out and cannot be toggled, is that normal?

2 replies

No, Fitness Tracking being greyed out isn't normally expected if you want your iPhone and Apple Watch to track activity. It may be restricted by Screen Time, device management or a software issue.


Try these checks on your paired iPhone:

  1. Go to Settings -> Privacy & Security ->Motion & Fitness.
  2. Check whether Fitness Tracking is greyed out there too.
  3. Go to Settings -> Screen Time -> Content & Privacy Restrictions and check whether any privacy restrictions are enabled.
  4. If your iPhone is managed by a workplace or school, check Settings -> General -> VPN & Device Management for a management profile.
  5. Restart your iPhone and Apple Watch.


More info: Control access to information in apps on iPhone.

Thanks for your suggestions, I have tried these, I can confirm no screen time and the motion fitness is turned on on the phone.