Unable to receive Apple account verification codes

Hi! I've had trouble getting verification codes sent to my phone number. When I sign in to my account it's all fine, and when I tried adding another phone number I had to verify it and that worked too. However as I tried to connect apple music to rekordbox yesterday it told me it wasn't able to send the code to my number at the moment and I should try a little later. I tried again today - same issue. So instead I tried to ad my second number as trusted number, but this time it didn't work to verify it either, despite it working when adding it regularly. Is there any issue with my number/phone or account, or is it actually just a temporary issue?

Posted on Nov 10, 2026 8:42 AM

1 reply

Limnos

Level 10 (462,771 points)

Nov 10, 2026 9:24 AM in response to josua225

“At this time" is unfortunately a somewhat vague Apple catch-all error message. It could mean that you cannot connect to the Apple service you need to use, or it could mean there is something invalid or missing in your information entry and once you correct that, _then_ it is time. ;-)

- Check if the problem actually is at Apple’s end of things and if there’s an issue with Apple's servers: Apple - Support - System Status

I presume you are in the same country as earlier?

If you still have problems, contact official Apple Support:

For help with Apple Account issues, click here ➞ https://getsupport.apple.com/?caller=cups&PGF=PGF63005

Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple Support - Apple Support