User level: Level 1 (4 points)I cannot open amazon prime on my smart TV without unplugging TV and replugging
Posted on Nov 10, 2026 12:56 PM
User level: Level 10 (242,520 points)Nov 10, 2026 2:26 PM in response to johnnieboy7
Hello,
This is an Apple Forum, neither your Smart TV nor Amazon Prime are made, or supported by Apple, so not sure why this post is here.
You would be best served for issues with Amazon Prime to ask on Amazon's Support forums or your TV manufacturer's support forums if they have any.
https://www.amazonforum.com/s/question/0D56Q0000DqwdNtSQI/prime-video-app-on-smart-tv-not-working
User level: Level 10 (205,348 points)Nov 10, 2026 2:24 PM in response to johnnieboy7
johnnieboy7 wrote:
I cannot open amazon prime on my smart TV without unplugging TV and replugging
None of those are Apple products.
Start with Amazon support.
Originally posted at discussions.apple.com/thread/256392184